Very disappointed. The scheduled spa lunch was 30 minutes late...and our services were 30 minutes early, rushing us to finish our lunch! The women's locker room was not equipped...not enough robes for everyone. The services rendered were not worth the amount of money paid and obligating a certain amount for a tip is ridiculous.
This is what I left on their Facebook page, emailed them about, told Groupon about and also messaged them on their Facebook page about. It's been almost a month and they still have not made anything up to me. I want others to know how their service is before they try to overpay for probably the worst experience out there.
My daughter and I recently had a wonderful experience at the spa doing the Petite Day Spa Package. It began with a heavenly massage. Next was the facial, which was so relaxing. A delicious lunch was served in a charming area. I recommend the steak. A glass of wine made it perfect! Oh, and the chocolate torte..amazing ! Then it was time for our pedicure, followed by our manicure. All the employees were so nice and helpful...we really did hate for the day to end. I highly recommend this pampering day at the spa. It is a wonderful gift idea for that special someone.
However, the related yoga studio is fabulous - the spa, not so much!
Tried to cancel an appointment I had for a facial after the sudden passing of my dog. Was told I would have to pay 50% of the cost of the facial. Knowing that I had not given any staff members my credit card info, I accepted this and hung up. I was called back a few hours later by the staff at Destinations. They informed me that my credit card on file had expired and that in order to charge me the 50% fee, I would need to update this information. Turns out they kept my card on file from 5 years ago without my authorization AND actually thought I would willingly give them that information to charge me for 50% of this visit!
I wanted a mani pedi on Sunday. There are not many places available but I found destinations spa could accommodate me. This was by far the best service and treatment I have received in the area. The environment is relaxing, peaceful and Sallie Lynch did a wonderful job. I also have had a facial by Tiffany Joyce that made me feel and look 10 years younger. I would highly recommend this spa to all my friends, family and clients.
Hello, I feel as though I need to give feedback from my personal experience from this past week. This was on Tuesday April 19th. I had an appointment for 6:30pm, but arrived early as they asked me to. First off, I didn't feel comfortable having to pay a 20% mandatory tip. That should be my choice reflected off the service I received. Then, to make me pay for that before I even have the service done is uncalled for. I thought I'd have a great experience since it was for a 90 minute massage. The first thing I asked and made very clear was that I didn't care for nor wanted a face and scalp/head massage. That is what she spent the last 10 or so minutes on doing before she was finished with me. I felt as though it was really 30 minutes overall because she did less massaging compared to I guess pressure points? She went and pressed down on different parts of my body at 4 different times, which took about 10-15 minutes each time she did that. When she was finished, I then walked over to meet her for a drink of water. She said I could go sit in the lounging area if I wanted to. Just after sitting down by the fire, she said she was leaving and then I heard her and the gentleman at the front desk arguing about something. That was uncalled for and very unprofessional. I felt as though I was being rushed out. If you close at 8pm, maybe you shouldn't schedule a 90 minute massage for someone that wasn't to be finished with their massage until 8pm. I believe that is why she didn't actually do the full 90 minutes, I also feel as though that is why they rushed me out. I felt like I had paid $95.00 plus $30.00 for a horrible and worst massage experience in my entire life! Also, just because I only paid $95.00 doesn't mean I should get treated any different, it was still a $150.00 service since I was forced to pay that 20% mandatory tip. I will let everyone know how I feel because this is a highly overpriced and highly unprofessional place if you treat others the way I was treated! I'm very upset about this and thought I'd have the opposite experience I did have at the beginning. I'm now aware that just because the price is more, doesn't mean the service or professionalism would be better than a place less expensive. I hope someone cares enough to try to contact me and follow up with this.
Destinations Hair Studio Spa Lancaster Leola Official Site is a US Hair Care Studio based in Leacock Leola Bareville, Pennsylvania. Destinations Hair Studio Spa Lancaster Leola Official Site is located at 58 Deborah Dr, Leola, PA 17540, USA.
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