I came to smoker because I'm out of the area, and needed someone local to do my taxes. I was never given the quote i asked for, but time was running out so they did um anyhow. They didn't do to bad of a job with the return itself, except the must forgot we're in 2014 not the 80's because they didn't e-file anything! Which cost me more in postage, but then i get the bill for the services! Wow! $795 for one individual. And since i didn't get a quote beforehand, (maybe that's by design), i would never have gone there if i had known it was anywhere near that high. But they refuse to work with me. It took a week and half after i asked for a detailed bill till i finally got it. They claim to have spent over 12 hrs on a simple individual tax return! I sent them a check for less than the full bill, they refused it and immediately sent it to a collection agency who I found out later is their sister company, and I got a rude phone call from them threatening to ruin my credit if I didn't pay.. I wouldn't recommend these cheats to my enemy!
Agree wouldn't use for free. Finally middle of may we call them and they lost all our info of our rental property. 2 weeks later after sending the other info they call and have lost my tax info from work and I'm supposed to try to get another form.
They do a great job every year with my taxes
We've used Smoker for many years. As the company grew service got worse. They are unwilling to fix their admitted mistakes without charging an outrageous amount. They have made mistakes on our taxes for the last 6 years and have had to have the re-do it. There is never the same accountant there 2 tax seasons in a row and we are constantly getting someone new. We chose to use them for payroll services and the payroll department does not understand Quickbooks/Intuit as advertised. The very last time I asked for assistance, they hung up on me. What business does that? I would recommend them to anyone. PS: Looks like one of the CO's gave themselves a 5 star review.
Smoker Company is a US Accounting firm based in Leacock Leola Bareville, Pennsylvania. Smoker Company is located at 49 E Main St, Leola, PA 17540, USA.
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